Author: Della Reynolds
193 Posts
Who watches the watchers?
International Ombudsman Institute? It’s all Greek to me.
The Rob Behrens Audit
Baby Harry Richford – a case study in NHS complaint handling.
Rob Behrens – the ombudsman left out in the cold.
Rob Behrens – International Ombudsman
Listen and learn – how PHSO tie themselves in knots defending the indefensible.
Rob Behrens – the master of spin.
