blogposts

Open Letter to PHSO

December 7, 2017 — 5 Comments

blogposts

Jeremy Hunt goes for a spin …

November 29, 2017 — 12 Comments

blogposts

The Public CONfidence Trick

October 9, 2017 — 8 Comments

blogposts

PHSO offers to train NHS staff to improve complaint handling.

August 30, 2017 — 12 Comments

blogposts

Mr Behrens makes promises of change for the future – but what about the past?

August 25, 2017 — 20 Comments

blogposts

Grenfell fire shows the world what lack of accountability looks like.

July 1, 2017 — 12 Comments

blogposts

Mr Behrens, our new Ombudsman, wants to hear from you.

May 5, 2017 — 5 Comments

blogposts

Welcome Mr. Behrens – here is your starter for 10 question

April 19, 2017 — 21 Comments

blogposts

A report from the genesis of HSIB. Patient centred at heart?

March 9, 2017 — 4 Comments

blogposts

Will HSIB be patient centred?

February 17, 2017 — 8 Comments