Compare and contrast two different Ombudsmen services ….

… then answer one simple question.

Netherlands Ombudsman Service The National Ombudsman Service of the Netherlands has:

  • 70% of staff carrying out investigations
  • many of the investigative staff are professional lawyers
  • the investigations are broken into specialist areas each with a team of experts.

Parliamentary and Health Service Ombudsman staff   The Parliamentary and Health Service Ombudsman of the U.K. has:

  • 30% of staff carry out investigations
  • 54% of the staff are in management roles
  • 3 members of staff have legal qualifications
  • no experts work within the investigative team

 

Q.    Which one do you think delivers the best service?

Answers on a postcard to:

Millbank Tower, Millbank, London SW1P 4QP 

 

Advertisements

3 comments

  1. Pingback: Can Oliver Letwin deliver an Ombudsman service fit for the 21st Century? | phsothefacts
  2. Pingback: Can Oliver Letwin deliver an Ombudsman service fit for the 21st Century?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s