… then answer one simple question.

Netherlands Ombudsman Service The National Ombudsman Service of the Netherlands has:

  • 70% of staff carrying out investigations
  • many of the investigative staff are professional lawyers
  • the investigations are broken into specialist areas each with a team of experts.

Parliamentary and Health Service Ombudsman staff   The Parliamentary and Health Service Ombudsman of the U.K. has:

  • 30% of staff carry out investigations
  • 54% of the staff are in management roles
  • 3 members of staff have legal qualifications
  • no experts work within the investigative team


Q.    Which one do you think delivers the best service?

Answers on a postcard to:

Millbank Tower, Millbank, London SW1P 4QP