blogposts

PHSO Ombudsman asks “what is the point of complaining?”

March 27, 2018 — 16 Comments

blogposts

The state V the citizen. The ultimate catch 22

February 12, 2018 — 15 Comments

blogposts

Mr Behrens response to PACAC – fact check.

January 26, 2018 — 23 Comments

blogposts

Half Hour Free Legal Advice & Getting The Most Out Of This Time

January 23, 2018 — 3 Comments

blogposts

Open Letter to PHSO

December 7, 2017 — 5 Comments

blogposts

Jeremy Hunt goes for a spin …

November 29, 2017 — 12 Comments

blogposts

The Public CONfidence Trick

October 9, 2017 — 8 Comments

blogposts

PHSO offers to train NHS staff to improve complaint handling.

August 30, 2017 — 12 Comments

blogposts

Mr Behrens makes promises of change for the future – but what about the past?

August 25, 2017 — 20 Comments

blogposts

Grenfell fire shows the world what lack of accountability looks like.

July 1, 2017 — 12 Comments