First published by Romy Cerratti January 24th 2022
A German doctor saved my life when I was just over a year old. A joyous first family Christmas in Germany ended in me catching an infection from my cousin, sepsis and ICU. The doctor gave my fragile young body the best possible chance and I owe him much. Sadly many of my subsequent encounters with doctors and nurses have been the opposite and it is these that have left their mark. I was assaulted by an NHS doctor when I was 14 and desperately unwell with a complex mental illness. However it’s never been as ‘straightforward’ as dealing with the one horrific incident. Many months of bullying and threats preceded that assault. In the years that followed I went through unnecessary incarceration in inpatient units and damaging treatment therein, intimidation, lies, misdiagnosis, catching life threatening hospital infections and plain old incompetence. I have more often survived despite and not because of medical ‘care’ and have added PTSD to an already complex set of mental and physical health conditions. It is a great source of pain to me that I now approach all medical professionals with distrust, even fear.
However the prevailing British view of ‘our NHS heroes’ and ‘our amazing NHS’ could not be further from mine. The reverence of many Brits for their healers knows no bounds and most won’t tolerate criticism of their modern day saints. This even extends to when their health or the health of a loved one has been mishandled and damaged, sometimes even when the result is death. Just recently I read a newspaper report of the tragic cancellation of vital scans, due to NHS Covid policy, for a 15 yr old boy with a brain tumour. It struck me that the mother did not blame the NHS for this or even the doctors for missing the clear symptoms of a brain tumour earlier on. Heartbreakingly this poor lady almost blamed herself for not being ‘pushy’ enough! My mother encounters this regularly in the course of her job as a vicar looking after 8 rural parishes. Even when an avoidable death has occurred, people are reluctant to complain about their medical treatment. ‘I’m sure they did there best,’ or ‘it’s a problem of the management and resources not the doctors and nurses’ are the predictable responses. Such pervasive NHS worship can also scare would be complainents and whistleblowers into silence. I am often contacted privately on social media by those who want to tell me their story of medical mistreatment. Telling me is ‘safe’ because they know I will accept and empathise rather than judge or dismiss their NHS heresy. It is a heartbreaking privilege. Recently a Twitter follower shared both her story of doctors covering up the failings in her treatment and a link to the ‘Oliver McGowan Mandatory Training in Learning Disability and Autism video’. Oliver’s brave mother eloquently tells the heartbreaking story of the catelogue of errors and mistreatment that lead to her son’s death. It somewhat shocked me that even in a case where there was clear blame to be ascribed to individual physicians, she said ‘It’s not about pointing fingers, it’s not about blame.’ But is it?
It’s actually quite rare for people to make an official complaint against the NHS, even if they do feel wronged in some way. The intrepid who do embark on the official complaints process find their path beset with obstacles that can feel designed to make you give up.
‘Scandalous and shameful. If you’re looking for an outcome and you’re emotionally stressed, don’t waste your time with these corrupt individuals.’
This is a Trust Pilot review of the Parliamentary and Health service Ombudsman, (PHSO), the final and highest arbitrator of complaints against the NHS and its employees. It is indicative of pretty much every single review. Undeniably people who have had bad experiences are more likely to leave online feedback. However this near universal unbridled fury and distress, summed up in one review as ‘The PHSO is a vehicle for injustice,’ suggests a fundamental problem.
In 2016, after a scandal provoked a change of Ombudsman , chief executive at the Patients Association, Katherine Murphy said patients had ‘been failed by the PHSO for too long.’ However, the statistics, as well as patient feedback, suggest nothing has improved. In 2018/19 it was found that the PHSO upheld just 2.4% of all the complaints submitted. (It must be added that if resolution without investigation is taken into account this figure rises to 20% but also that ‘resolution’ is most often no more than a simple apology). This is a decline from the already paltry 3% in 2016/17 and even further from 4.7% 2015/16. The Ombudsman is theoretically held to account and monitored through the submission of annual reports to the Public Administration and Constitutional Affairs Committee, (PACAC), a parliamentary committee made up of cross-party members. However PACAC can’t review individual complainants cases and the Ombudsman’s verdicts can’t be challenged. Therefore the Ombudsman is not accountable in any meaningful sense. The only recourse available to a complainant is Judicial Review, a path that precious few citizens have the means to make use of. One rare example of a successful High Court challenge in the High Court was brought by two GPs in 2018. In the ‘Miller & Anor V Health Service Commissioner for England’, the judgement criticised all aspects of the investigation process including failure to consider all the evidence and an inadequate review process. Importantly it also highlighted the ‘lottery’ of the ‘clinical advisor’ selected for each case. When the PHSO investigates and scrutinises a case it uses but a single clinical advisor whose words are Holy Writ. Therefore one person’s opinion is basically all that matters and it is an NHS doctor reviewing one of their fellows. The NHS arguably acts as its own judge and jury.
‘It doesn’t matter what I say or what evidence I present you will simply stick to your narrative that bears no relation to the truth. I am powerless.’
This time these are my own words, taken from my response to the PHSO’s final report on one of my two complaints I submitted in late 2018. I had already gone through a long mentally draining process to get to this stage of utter despair. That involved having to first complain to the hospital and the NHS Trusts, several labyrinthine forms and some rather interrogatory face to face meetings. This smorgasbord was completed by a random, intimidating phone call from someone at the relevant NHS Trust trying to dissuade me from taking things further. Both complaints centred around the absence of psychiatric assessment, misdiagnosis and serious negligence in both psychiatric and physical healthcare. The consequences of the way I was treated have been profound and I am living with the terrible consequences daily. But those wounds were actually deepened by the complaints process I had hoped would bring some healing closure and justice. The fact that my records were lost, my complaints muddled up resulting in huge delay and my caseworker frequently went AWOL almost feels inconsequential to me now in the light of the whole process being a whitewash. The first question asked of the PSHO’s clinical adviser assigned to my case was:
‘Is there any evidence that Ms Cerratti should have been assessed by a psychiatrist during her admission/time as an inpatient?’
The Ombudsman actually questioned whether it is essential for someone with severe psychiatric problems to be assessed by a psychiatrist whilst in hospital. This gives a fair impression of the whole tortuous coverup of an ‘investigation’. I was left staring at a page of my medical records, on which was written a few notes of my medical history, dictated to a nurse by my mother, but on which the PHSO insisted was recorded a psychiatric assessment. One by one family members stared at the same page and we all started to wonder whether we’d fallen ‘through the looking glass’. Indeed my whole encounter with the PHSO had the bewildering feel of being in a shape shifting bonkers Wonderland.
‘“When I use a word,” Humpty Dumpty said in rather a scornful tone, “it means just what I choose it to mean — neither more nor less.”’
They were in control and could weave whatever bizarre fiction they chose irrespective of what most would understand to be reality.
I have nothing but admiration for the amazing Mrs McGowan, the architect of the much needed Oliver McGowan Mandatory Training in Learning Disability and Autism programme. She has achieved more regarding NHS reform than I am ever likely to. I also respect her emphasis on improving the education of NHS staff. However improved training, although vital, can not alone solve the problem of NHS malpractice. In order to stop the rot we must get rid of rotten apples and that very much involves both blame and pointing the finger. It must involve holding individual medics to account, even criminally, and certainly striking off the worst offenders. In Oliver’s tragic case no amount of extra training could have prevented the arrogant disregard of his medical notes and ignoring his family’s and indeed his own wishes. In my friend’s NHS story, it was not ‘lack of training’ that made doctors falsify her medical notes to conceal their bad practice. In my own case there was an invisible psychiatric assessment, disregard of my previous trauma and the unwillingness to believe me or even listen to me, none of which was down to a lack of training.
The medical abuse I have suffered hasn’t just left me with a distrust of medics, it’s given me a deep rooted distrust of life. Ironically the process I hoped would help ease that, the NHS complaints process, actually reinforced it. I can only speak out to encourage other victims to do likewise and in the hope that our suffering will be acknowledged and provoke reform of the NHS, it’s culture and its complaints process.
Thank you Della et al and my wonderful neighbours next door. I gain strength from whistleblowers on Twitter and LinkedIn too. I will go to Court. I was considering bottling it and accepting a caution, but… well, it’s even the support I feel from you Della, allowing my rants on your blog. Thank you.
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You are welcome Clive. The truth needs to come out.
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It’s not unfortunate at all. You have consistently failed the do your job now for over two years.
That’s not unfortunate. It’s negligent.
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Clive,
Thank you for your reply unfortunately I am dealing with the mentioned matters, however if there is a crime you wish to report please attend your nearest police station or you can report via the West midlands police web chat.
In relation to the issues for which you were interviewed please could you let me know which option you would like to proceed with
1.) Conditional Caution. In order to do this you would have to attend a Victims awareness course at a cost of £75 to yourself and then sign a caution document stating you have admitted to the offence.
or
2,) Charge – You would be charged with the offences and would have a date to attend court.
Regards
Claire
PC 2281 Claire Gibbons
Acquisitive Team 2
Wolverhampton
871 3134
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PC Gibbons’s grammar in her email to me below warrants her being hauled in front of the International Criminal Court in The Hague for crimes against humanity. Make no mistake.
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This is the United Kingdom, 2022!
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It’s always been the same Clive but it’s only when you need help from the authorities that you realise they are all corrupt.
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You the Police have steadfastly refused to so much as record my report of the offences of ill treatment and wilful negect by the NHS trust and Wolverhampton Clinical Commissioning Group in over two years of my trying.
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The police are not there to protect the public but to protect the state abuse of the public.
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Thank you Della. PC Gibbons has read through all my emails to Stuart Anderson MP and so through my entire explanation to him, of the ill-treatment, wilful negect, abuse, victimisation, lies, dirty tricks and lae breaking by the local Mental Health Team at Prnn Hospital and Wolverhampton Clinical Commissioning Group and she’s decided to ignore that ans chargee over my use of an expletive!
She’s had to drop the false allegations made by Stuart Anderson as there’s just no evidence, and they were absurd and outrageous, but adter two years of my trying to report an offence….oh I’m repeating myself, sorry. It wouldn’t be so bad if I had more company but right now I work on my own, Haven’t managed to do much all week, mind… I’m single and people have their iwn crosses to bear.
It’s a struggle to refrain from another expletive or two. .. I’m gonna find myself hauled over ro the International Criminal Court at the Hague for crimes against humanity, at this rate.
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How on Earth????
I am trying to report the witholding of my healthcare following diagnosis of long term major depression classed sevete enough to present risk to my life. Healthcare demied me, agressively since October 23rd 2019 and counting.
Where is my legal representation??
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Mr Bowden,
I am writing this e-mail in relation to the above matters that you was interviewed for by myself. In the interview you admitted to sending emails to the Victim and along with the high volume of emails you admitted to swearing within them.
My Sgt has reviewed the matter and is happy there is enough evidence to charge.
At this point there is two ways that we can deal with this matter which your solicitor has been made aware of:-
1.) Conditional Caution. In order to do this you would have to attend a Victims awareness course at a cost of £75 to yourself and then sign a caution document stating you have admitted to the offence.
or
2,) Charge – You would be charged with the offences and would have a date to attend court.
I would be grateful if you could think over these options, discuss them with your solicitor and let me know which way you would like to proceed.
Regards
Claire Gibbons 2281
PC 2281 Claire Gibbons
Acquisitive Team 2
Wolverhampton
871 3134
This email is intended for the addressee only and may contain privileged or confidential information. If received in error, please notify the originator immediately. Any unauthorised use, disclosure, copying or alteration of this email is strictly forbidden. Views or opinions expressed in this email do not necessarily represent those of West Midlands Police. All West Midlands Police email activity is monitored for virus, racist, obscene, or otherwise inappropriate activity. No responsibility is accepted by West Midlands Police for any loss or damage arising in any way from the receipt or use of this email.
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https://m.facebook.com/story.php?story_fbid=pfbid02SbSH7Tw2svkKHsRB2FYpgkGEKkTyr8pUaoPL4HtDQzaC58N3G8NU1hY5oB2WS8Jvl&id=100079379345517&m_entstream_source=timeline
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Looks like I’m off to Crown Court for trying to bring to the attention of Stuart Anderson MP, the impotence of Sections 20 to 25 Criminal Justice and Courts Act, 2015. Not just impotence but all the grief I got trying to report a crime under this legislation.
As recently as two weeks ago I’d have said ‘Bring it on’, though I do now feel very differently having learnt of the ‘justice’ dealt hundreds of sub postmasters in Crown Courts in the face of all the evidence in their favour.
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Good luck Clive. Hope you get treated with fairness and decency.
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Thank you Della. They absolutely will not hear any attempt to report wrong doing by the NHS. I may as well be speaking Klingon.
They’re ‘offering’ me a conditional caution now having had to abandon Stuart Anderson MP’s claims that I kicked his office premises door and get this…he claimed I sent him a threatening email referring to Jo Cox MP srating ‘look what happened to her’.
I actually forwarded to Stuart Anderson MP, further to hostility from his team, an email I received from the Jo Cox Foundation thanking me for my donation of £30.00 in 2016, as proof of my good character.
Unbelievable, (well it’s not is it) that Stuart Anderson MP should try to turn that around and claim I was threatening him.
When it comes to placing the NHS above the law, denying the patient justice and generally ensuring that lessons are mever learnt and the harm continues; there are just no depths to which our MPs, the Police, Regulators and the good old NHS itself, will not stoop.
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The law firm involved is just as ‘unhelpful”. Abrahams Law, Walsall. MI Solicitors have proved themselves to be a disaster too.
I find it very disappointing, even distressing that privately owned businesses such as law firms and newspapers should play such an active role in placing the NHS above the law.
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Daily Mail:
“A ‘predatory and manipulative’ GP has been struck off after sending naked selfies and explicit texts to two female patients, and telling each of them he wanted a future with them.”
https://www.dailymail.co.uk/news/article-10782597/Predatory-manipulative-GP-sent-naked-selfies-two-female-patients-struck-off.html
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Conditions, 12 months
‘1. I have reviewed the background to Dr Michael Wetzler’s case, which was first considered by a medical practitioners tribunal in November 2021. The Tribunal found that between 2014 and 2019, Dr Wetzler had prescribed medication for a patient, including Diazepam and Midodrine without informing the patient’s GP of these prescriptions, he had also failed to ascertain how much Diazepam this patient was already being prescribed. At times dosages were also found to have been incorrect. Dr Wetzler was also found to have issued prescriptions to the patient on the advice of a complementary health practitioner who wasn’t a registered medical practitioner, without critically analysing their opinion.’
Click to access dr-michael-wetzler-18-march-2022.pdf
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Suspension, 3 months
’33. Dr Mansour had involved a colleague in his dishonesty which could have had a damaging effect on her career. He took advantage of Nurse A when she stated that she would be happy to provide feedback on him having observed a suprapubic catheterisation and completed a DOPS from (sic) purporting to be Nurse A, stating that she had observed him undertaking a female catheterisation. The form he submitted was false in a number of regards, it purported to be from Nurse A and it was not, it stated that Dr Mansour had undertaken a procedure when he had not and it stated that the procedure was a female catheterisation when it was not.’
Click to access dr-omar-mansour-22-march-2022.pdf
Decision relating to comment of 4/4/22 now available:
ERASURE
’36. Whilst the Tribunal noted that Dr Sun’s actions did not result in direct harm to patients, her dishonesty related to providing false statements which was particularly serious and caused distress and had significant consequences on her colleagues. The dishonesty included false statements made to Cambridge University, to colleagues, two separate police forces and to her regulator, the GMC.’
Click to access dr-zoe-sun-24-mar-22.pdf
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ERASURE
‘2. The allegation that has led to Dr Chhapia’s hearing can be summarised as follows:
On 28 September 2020, Dr Chhapia admitted to the misappropriation of funds from PPCA* in a meeting with the PPCA’s directors. It was later identified that Dr Chhapia had made 64 transactions from the bank account of PPCA into his own bank account over a period of 41 days, totalling £1,133,704.50. On 22 September 2021 at East Hampshire Magistrates’ Court, Dr Chhapia pleaded guilty and was convicted of fraud by abuse of position. He was sentenced to 40 months’ imprisonment on 5 November 2021 at Portsmouth Crown Court.’
* Portsmouth Primary Care Alliance Limited
Click to access dr-rumi-chhapia-1-apr-22.pdf
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ERASURE
From page 36 (Determination on Impairment):
’18. The Tribunal found that its findings of fact at paragraphs 1-6 and 9-11 amounted to misconduct that was serious for all the reasons advanced by Ms Dawson. The Tribunal reminded itself that Dr Patel had manipulated patient appointments at 2 Hubs for many months, to the potential detriment of patients by preventing NHS 111 appointment slots from being booked on the day for patients who required them; he had created misleading records and claimed and accepted payment for work he knew he had not done; he had acted dishonestly over a significant period.’
Click to access dr-sajan-patel-17-march-2022.pdf
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Warning
’43. The Tribunal reminded itself of the circumstances in which the dishonesty in this case had arisen. Dr Hussain has admitted that, at the time he signed Patient A’s Confirmatory Medical Certificate (Cremation 5), he knew that the contents were not true to the extent that he had not yet spoken to Nurse B. He admitted from the outset that this was dishonest. However, the Tribunal was mindful of Dr Hussain’s explanation that he did not intend anyone to be permanently misled…’
Click to access dr-zahid-hussain-14-mar-22.pdf
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Suspension, 12 months.
‘2. Dr James was employed by Doctors on Wheels (DoW) from early April 2018. DoW was a company who offered drivers medical examinations such that they could apply to the DVLA for various licences or to a local authority for a Hackney Carriage licence… The allegation that has led to Dr James’ hearing can be summarised as that he failed, on three occasions, to connect with a nurse virtually (usually via Skype) in order to supervise medical examinations and to permit the nurse to authorise the application form with his name, GMC number and his signature stamp to be given to the driver…
47. The Tribunal bore in mind that Dr James was 8 weeks into his role at DoW, at the time of the first instance of dishonesty, and may have had concerns around the practice of virtual examinations but may not have had the confidence to take any positive action regarding these concerns. He acknowledged that he needed the work. However, the Tribunal drew a distinction between committing and omitting, and found that Dr James’ dishonesty was sustained through his passivity and by omission.’
Click to access dr-ronald-james-22-march-2022.pdf
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12 months suspension
‘5. The Tribunal noted the background to the offence as set out in the investigations report:
• Dr Okine falsified consultation entries while working at the practice between 20 November 2017 to 6 February 2018 in order to improve the practice’s Quality and Outcomes Framework (‘QOF’) performance.
…
63. The Tribunal decided that by falsifying patient records with different ‘read codes’ had two important consequences. First, it had the potential to cause patient harm, though the Tribunal had no direct evidence of the level of any potential harm for reasons set out in the impairment determination. Secondly, it undermined the trust and confidence both the public and NHS authorities should have in doctors. The Tribunal took those factors into account in assessing the seriousness of the events leading to the caution.’
Click to access dr-emmanuel-okine-4-mar-22.pdf
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ERASURE
‘2. The allegation that has led to this hearing can be summarised as that between 20 May 2014 and 26 January 2016… he falsified his weekly timesheets in order to claim for hours in excess of those he had actually worked.
25. The Tribunal noted that there were a number of alterations to the timesheets and discrepancies with the rostered hours. For example, they show that from November 2014 onwards that after every period Dr Oriaifo claimed that he was working nights he claimed that he would immediately work the subsequent day shift and would have therefore worked 26 hours straight.
31. Given the implausibility of the hours Dr Oriaifo claimed and the evidence of Dr B, Dr G. Dr D and Dr F, which the Tribunal accepted, it concluded that Dr Oriaifo falsified timesheets on a sustained and persistent basis. The Tribunal was satisfied that on the basis of the evidence before it, most if not all of the timesheets from November 2014 onwards were falsified in order for Dr Oriaifo to claim for excess hours that he had not worked.’
Click to access dr-odianosen-oriaifo-01-march-2022.pdf
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Suspension, 12 months (the patient died)
2. On 26 January 2018 you carried out a right Exeter Unitrax Cemented
Hemiarthroplasty (the ‘Surgery’) on Patient A and you failed to:
a. report to your line manager and/or clinical team that there was no hip fracture when you operated; Admitted and found proved
3. Your failures as described at paragraphs 2a, 2b and 2c where (sic) an attempt by you:
a. …
b. to conceal that the Surgery was unnecessary; Admitted and found proved
c. to avoid an investigation into your treatment of Patient A. Admitted and found proved
6. Your conduct as described at paragraph(s):
a. 2 was dishonest by reason of paragraph 3b and c; Admitted and found proved
91. This was dishonesty in regard to a clinical matter where Mr Andrews had deliberately sought to conceal an error;
• Mr Andrews’ dishonest actions were undertaken to protect himself from investigation and criticism;
• Mr Andrews is a senior clinician and should therefore be setting an example to others. Instead of doing so, in his actions he had let himself and the profession down;
• His mistake in not taking into consideration the CT scan report had led to a patient undergoing an unnecessary operation;
• His concealment of his error continued from the date of the operation up until the date that the Trust had reviewed the scan report at the Mortality and Morbidity meeting on 16 February 2018. Were it not for that meeting at which the scan report was reviewed, the matter would almost certainly never have come to light.
https://www.mpts-uk.org/hearings-and-decisions/medical-practitioners-tribunals/mr-christopher-andrews-mar-22
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Not impaired (Order revoked)
‘1. I have noted the background to Dr Ojo’s case, which was first considered by a medical practitioners tribunal in March 2021. In May 2017, Dr Ojo engaged in a 111 telephone call with Patient A’s mother regarding Patient A. Patient A was an 11 month old child. Dr Ojo was found to have failed to have provided appropriate clinical management of Patient A during the 111 call including safety netting and safeguarding advice. Patient A died of sepsis and opportunities to prevent his death were missed as a result of Dr Ojo’s failings during that call. Further, Dr Ojo was found to have been dishonest in his record keeping in relation to the consultation with Patient A’s mother and made false statements in his account to the coroner to cover up his clinical failings. These false representations were maintained in Dr Ojo’s statements to the tribunal.’
Click to access dr-anthony-ojo-10-mar-22.pdf
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Conditions, 12 months
‘6. Dr Mititelu’s PA showed consistent failures in performance across five domains of Good Medical Practice 2013 (GMP), and a further domain in which there was cause for concern.
73. The Tribunal was not satisfied that there was yet sufficient objective evidence to demonstrate that Dr Mititelu has developed his insight, learning and improved skills in the assessment and management of patients so as to enable him to return to unrestricted practice. It noted that Dr Mititelu’s PDP did not address in a sufficiently detailed and structured way the concerns that have been raised. No objective evidence has been presented to the effect that Dr Mititelu is now fit to return to unrestricted practice.
77. The Tribunal determined to direct a review of Dr Mititelu’s case. A review hearing will convene shortly before the end of the period of conditional registration, unless an early review is sought.’
https://www.whatdotheyknow.com/request/dr_alain_gabriel_mititelu_gmc_re
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Dear Delia
Hello from the UK. Many thanks indeed for your post. I have never been keen on hospitals and doctors but have had reasonably care on the whole.
However, my experience in the last three and a half years has seen my dislike plummet to new lows. Whilst there are people in the NHS who try to do their best, and do get things right, there are far too many who don’t.
We now spend probably more on the NHS than we would if we went privately, based on my calculations.
Many doctors do little more than the well-informed layman can do by using the internet wisely and with common sense. They have become ‘gods’ and grossly overpaid. They work excessive hours to cope with the cases but do no more than manage symptoms on the whole. They do not cure people as such.
They know next to nothing about nutrition which is the main key to good health, and I understand receive no more than 4 hours in their medical schools.
They prescribe big pharma drugs which are, by and large, neuro-toxic and pointless at best, if not harmful, creating a cycle of drug dependency and more money for both doctors and drugs companies. It is big business.
I was misdiagnosed by the NHS after about 1.5 years with a cancer. I had to work out that it was in fact sodium nitrite (E250) poisoning which leads to nitro-samines, a far more neuro-toxic compound. And that is not the end of the matter.
I was given immuo therapy, which I now strongly suspect damaged my immune system, and pituitary gland. I am clawing my way back to health, but it has been a struggle.
To add yet further fuel to the fire as I know what Covid 19 really is and the NHS doesn’t, I know that it is basically utterly incompetent. Any true doctor should have known what I know, but they are largely in hock, willingly, or unwittingly, to the big pharma companies who fund most of the research into disease.
The ignorance and corruption is immense, even though many staff do try their best. I consider the paramedics, and physiotherapists, for example, to be probably better than doctors in many cases,
The GP’s often own the pharmacies, and some have them in their own practices (including the own I go to), so there is a serious conflict of interest.
The NHS needs to be demolished and rebuilt form what is left worth keeping. It needs less money, not more as it wastes millions which would have been better spent on maintaining existing infrastructure road rail etc.
There is lots that needs radical reform in many areas, but I am livid about my treatment and the treatment of others. This is only the tip of the iceberg.
I might add that whilst I have not been to the ombudsman service for the NHS, my wife and I have for the energy supply companies service. This is biased and not properly managed, being funded by the supply companies themselves. We are dealing with SSE, which has been incompetent at best, fraudulent at worst.
There is much more to be said, but we all need to work towards dealing with the NHS ‘beast.
Many thanks again for what you wrote.
Kind regards
Baldmichael Theresoluteprotector’sson
Please excuse the nom-de-plume, this is as much for fun as a riddle for people to solve if they wish.
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I absolutely agree with you. The whole NHS system has been captured by big pharma and many ‘treatments’ are no more than experiments on unwitting patients. You have to question everything, and trust nothing.
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Daily Mail:
‘A trainee surgeon has been struck off after she waged a smear campaign against innocent senior colleagues when she was exposed for falsifying a major clinical study at Cambridge University.
Dr Zoe Sun, 37, accused two doctors of being sex pests and made false complaints about other colleagues after she wrongly took credit for a research project funded by pharmaceutical giants GlaxoSmithKline (GSK).’
https://www.dailymail.co.uk/news/article-10683695/Trainee-surgeon-37-struck-waging-smear-campaign-against-innocent-senior-colleagues.html
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ERASURE
30. The Tribunal considered that Dr Siddappa’s motivation for amending the original ARCP* document was to make it look as if the outcome was better than it had been. It considered that her actions were calculated and premeditated given that she amended both the ‘Recommended Outcomes from Review’ and ‘Detailed reason for recommended outcome’ sections for a favourable outcome. The Tribunal considered evidence that indicated Dr Siddappa worked in a supportive environment and her colleagues recommended another 6 months of training in order to reach the required standard for her stage of training.
31. The Tribunal was of the view that Dr Siddappa was intentionally trying to mislead and that her actions were not by accident. Further, once discovered by Dr B, Dr Siddappa attempted to further mislead by stating that it was a family member that had submitted the amended ARCP document.’
* Annual Review of Competence Progression
Click to access dr-pavithra-siddappa-09-march-2022.pdf
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Conditions, 24 months.
‘4. The facts admitted and found proved at Dr Kalia’s substantive hearing in October 2019 (the 2019 Tribunal) can be summarised as follows: between January 2016 and June 2018, on approximately 8 occasions, Dr Kalia informed her education supervisor that she had sat and passed her Applied Knowledge Test (‘AKT’), when she knew that she had not.
5. On 26 April 2018, Dr Kalia forwarded an email dated 17 February 2016 to her educational supervisor which she purported to be from the Royal College of General Practitioners (‘RCGP’). The email showed that Dr Kalia had passed the AKT. Dr Kalia knew that the email had not been composed and sent to her by the RCGP, and that she had constructed the email herself and included information in it that she knew to be untrue.’
Click to access dr-puja-kalia-22-sep-21.pdf
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BBC:
‘Shrewsbury and Telford Trust: Better care might have saved 201 babies’
https://www.bbc.co.uk/news/uk-60919474
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BBC:
‘The Essex Partnership University NHS Foundation Trust (EPUT), which operated the unit, was prosecuted by the Health and Safety Executive (HSE) and admitted failings in the deaths of 11 patients in the care of one of its predecessor NHS trusts.
It was fined £1.5m in June last year over the deaths, which happened between 2004 and 2015.’
https://www.bbc.co.uk/news/uk-england-essex-60865519
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Doctors that were erased from the medical register between 1 January 2015 to 31 December 2019 following a MPT (Medical Practitioners Tribunal) hearing.
https://www.whatdotheyknow.com/request/823520/response/2003176/attach/4/2015%20to%202019%20Erasures%20FtP.pdf?cookie_passthrough=1
Doctors that were erased from the medical register between 1 January 2020 to December 2021 following a MPT (Medical Practitioners Tribunal) hearing.
https://www.whatdotheyknow.com/request/823514/response/1977990/attach/4/Doctors%20erased%20from%20the%20LRMP%2020%2021.pdf?cookie_passthrough=1
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‘The table below shows the names of these doctors who have applied for restoration to the register following removal for misconduct since 2014.’
https://www.whatdotheyknow.com/request/list_of_doctors_who_applied_for#comment-106172
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Members of PHSOtheFacts will be familiar with the tragic case of Claire Roberts who died in 1996 and the hyponatraemia inquiry that followed:
‘Among his findings, the inquiry’s chairman Mr Justice O’Hara said there had been a “cover-up” to “avoid scrutiny.”‘
Dr Heather Steen who has denied claims of a cover-up is to appear before an MPT panel.
https://www.bbc.co.uk/news/uk-northern-ireland-60765760
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‘A doctor’s bid to be voluntarily removed from the medical register on health grounds has been rejected.
It means Dr Heather Steen, who is accused of failings following the death of Claire Roberts in 1996, will still face a fitness to practice tribunal.’
https://www.bbc.co.uk/news/uk-northern-ireland-60907606
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Daily Mail:
‘A surgeon who mistakenly injected a patient with local anaesthetic and steroids in the wrong hip and then tried to cover it up has been struck off.
Dr Narayanasamy Raghuraman was working at the Spire Hull and East Riding Hospital in Anlaby when he injected the woman’s right hip with local anaesthetic and steroid injections instead of the left hip.
It remains unclear whether the patient suffered long-term damage as a result of the error.’
https://www.dailymail.co.uk/news/article-10610293/Surgeon-injected-patient-anaesthetic-wrong-hip-tried-cover-struck-off.html
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Warning
‘2. Prior to the events which are the subject of these proceedings, the Hospital had been subject to an internal enquiry and a Health and Safety Executive prosecution following the death of a patient by means of ligature using a scarf. This resulted in the hospital being fined £300,000.
3. On 25 March 2019 a similar incident occurred whereby a patient self -harmed by tying rubber gloves around her neck in an attempt to self-harm or commit suicide. On this occasion the patient, who was a patient of Dr Senasinghe, was found and treated, resulting in a full recovery…
9. [Allegation]
1. On 28 March 2019, whilst you were in the dining room at Newington Court One Ward at The Priory Hospital in Ticehurst (‘the Hospital’), you:
a. placed a plastic apron around Ms A’s neck; To be determined
b. shouted at Ms A, “I’m going to strangle you now”, or words to that effect. To be determined…
3. Your actions as set out at:
b. paragraph 1 caused Ms A:
i. to fear for her safety; To be determined
ii. upset; To be determined…
23. Accordingly, the Tribunal found subparagraph 1.a. of the Allegation proved…
29. Accordingly, the Tribunal found subparagraph 1.b. of the Allegation proved…
39. Accordingly, the Tribunal found subparagraph 3.b. of the Allegation proved in its
entirety.’
Click to access dr-ruvini-senasinghe-22-dec-21.pdf
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Suspension, 1 month.
Click to access dr-peter-yeh-17-feb-22.pdf
Daily Mail:
‘A senior gynaecologist has been suspended after a new mother died following a bungled caesarean which was carried out on an NHS maternity unit with one of Britain’s worst death rates.
Cambridge educated Dr Peter Yeh, 54, delegated the caesarean to a junior colleague without reading the patient’s medical notes which showed she had a potentially cancerous cyst on her left ovary.
The woman, who was not named, subsequently died due to complications relating to the cyst which had become malignant.’
https://www.dailymail.co.uk/news/article-10602325/Gynaecologist-54-suspended-mother-died-following-bungled-caesarean-failing-NHS-unit.html
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This determination is dated 22 January 2022 – 3 years after the event.
Suspension, 5 months.
‘4. On 18 December 2018, Dr Eftimie was involved in the care of Patient A at the Hospital. Patient A was pronounced dead at 12.11 hours, but Dr Eftimie made a retrospective entry in Patient A’s clinical record adjacent to a time of 10:31 and wrote a prescription for antibiotics with a time stamp of 10.45.
…
27. The Tribunal was of the view that Dr Eftimie in dishonestly falsifying records to show he had prescribed medication for Patient A, had sought to divert any blame for Patient A’s death that could be attributed to him; Dr Eftimie admitted as much, indicating that he thought that there was more that he ‘should have done’ for Patient A and that his entries dishonestly sought to cover this omission.’
Click to access dr-adrian-george-eftimie-28-jan-22.pdf
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Link:
Click to access dr-alok-khanna-17-dec-21.pdf
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Suspension revoked.
Not a clinical failing, but is medicine the right career for him?
‘3. The facts found proved at Dr Khanna’s March 2021 hearing can be summarised as follows: On 14 February 2019, Dr Khanna accessed Miss A’s email programme without her permission and sent an email to Mr B. It was found proved that Dr Khanna knew that Miss A had not drafted the email and had not permitted him to send the email on her behalf. It was also found proved that the email contained information which Dr Khanna knew to be untrue. As a result, the March 2021 Tribunal found that Dr Khanna’s actions were dishonest.
5. The Tribunal took the view that a member of the public would be ‘extremely perturbed’ by this behaviour… ‘ (and would still be)
The determination omits details of his dishonesty. The previous determination doesn’t:
‘2. drafted the email which provided good feedback for Dr Khanna’s prescribing at the Hospital.’
Click to access dr-alok-khanna-5-mar-21.pdf
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Fortunately, this one was erased from the Register:
‘2. The Allegation that has led to Dr Badici’s hearing can be summarised as follows:
between 19 March and 31 May 2019, whilst working as a Health Care Assistant at the Manor Care Home (‘the Care Home’), Dr Badici exchanged numbers with Patient A, a vulnerable resident.
…
32(3) Following your dismissal from the Care Home, on one or more occasion between 15 and 16 July 2019 you telephoned Patient A and asked her:
a. to transfer money into your bank account or words to that effect; Determined and found proved
b. for her financial help, or words to that effect. Determined and found proved’
Click to access dr-adelina-cosmina-badici-17-nov-21.pdf
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Some people might read para. 3 and think that medicine’s not the right career for her – not this tribunal:
’57. The Tribunal considered that the above paragraphs of SG applied to this case,
therefore determined that it was both appropriate and proportionate to impose conditions on Miss Ashkanani registration at this stage. It considered there were a number of conditions which would adequately address the previous Tribunals’ and this Tribunal’s concerns as set out in its impairment determination.’
Para 3 (about a quarter of it):
‘• On 12 December 2013, she failed to:
o review Patient A’s medical records;
o reassess whether Patient A required the surgery;
o check that Patient A was taking Bisoprolol pre-operatively;
o obtain an up to date assessment of Patient A’s blood test results prior
to surgery;
o record having undertaken a number of clinical actions;’
Click to access miss-fawzia-ashkanani-8-dec-21.pdf
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Suspension, 12 months.
4. Mr Simkin reminded the Tribunal that Dr Vasistha’s dishonesty ran from 6 June 2016 until 5 June 2018 and the original dishonesty involved in creating 36 “phantom” consultations with patients. After this, Dr Vasistha made two attempts to delete his entries in 11 of these patient records on 11 June 2018 and 16 June 2018, immediately after his actions had come to light.’ (page 21)
Click to access dr-amitesh-vasistha-16-dec-21.pdf
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Nurse struck off:
‘A Scots nurse who lied about taking a patient’s vital blood sugar readings and then falsifying records to cover his tracks has been struck off.’
https://www.dailyrecord.co.uk/news/scottish-news/scots-nurse-struck-after-lying-26281257
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Dare say a doctor would have been given a second chance.
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Probably.
Don’t forget that being struck off does not mean forever. Any doctor erased from the medical register can apply to be restored:
Click to access dc4432-guidance-for-doctors-on-restoration-following-disciplinary-erasure-25416789.pdf
For example:
‘ It was further found proved that the alteration of the email to Dr B, Dr Makki’s statement during the meeting with Dr B about the altered emails, and the forwarding of the email to Dr B, were actions that were misleading and dishonest.’
Click to access dr-omar-makki-16-dec-21.pdf
And,
‘6. On 3 January 2013 Dr Fernando accepted a caution from Guildford police for a criminal offence of fraud by dishonest false representation contrary to sections 1 and 2 of the Fraud Act 2006. Dr Fernando had presented a prescription for tablets at a pharmacy in Guildford on 3 August 2012 in the name of a fictitious patient and purportedly signed by Dr B…’
Click to access dr-madappuliaratchige-fernando-1-oct-21.pdf
There is also restoration following administrative erasure:
Click to access restoration-following-administrative-erasure-regs_pdf-28140862.pdf
Guidance on voluntary erasure:
Click to access dc4316-guidance-on-making-decisions-on-voluntary-erasure-applications-and-advising-on-admin-25416412.pdf
Is voluntary erasure a way for a doctor to dodge a disciplinary hearing? I don’t have any stats.
‘Applications for VE will be referred to a lay and a medical case examiner in circumstances where an allegation is being investigated or information is received, including from the doctor applying, which may raise an issue of impaired fitness to practise. The case examiners will make a decision on whether to grant or refuse the application for voluntary erasure. If the case examiners fail to agree, the erasure application shall be referred to the Investigation Committee for determination.’
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‘ A Scots doctor of 34 years has been suspended for 12 months after falsifying patients’ medical records and misleading colleagues to further her medical career.
Dr Sureshini Sanders’ behaviour was described as “deplorable” by the Medical Practitioners Tribunal Service at a hearing on February 9, amounting to “serious misconduct”.
…
She also falsely listed five patients having been referred for more detailed scanning in hospital, when only two were referred, with one additional patient.
Dr Sanders “dishonestly” amended the medical records of two patients saying they had been scanned knowing they hadn’t.’
https://www.dailyrecord.co.uk/news/scottish-news/scots-doctor-suspended-deplorable-actions-26237198
Seems quite lenient.
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Thank you Della and Romy. This article by Romy following his most unfortunate experience of NHS and beyond has come at the right time for me. Romy says so much much that strikes a chord with me following mine. I need to move on and hyave had much difficulty in doing so. With some rare, merciful and wonderful exceptions. It has been as Romy describes with the result that I feel as Romy does. I’m damaged.
I’ve never been able to state truthfully the expression ‘I’m not one to moan’. Another expression I use only for laughs is ‘It takes a lot to get me going’. However that does not mean that somehow this must be all my fault. I can and often am a gentleman, very eager to please, understanding, sympathetoic , caring, etc. But in extremis…
What I’m trying to say is just imagine how helpful for me is Romy’s article sharing his experiences and Della of course for bringing it to my/our attention. To find this and at this time. It is what I needed. The timing is proof, if any were needed, thatwhilst damaged, yes, I can still be blessed with good fortune, great fortune.
Please permit me here to finish with the first paragraph in my reprt to the CCG:
‘Firstly, I must express my boundless appreciation for and gratitude to my neighbours at no10. The past two and a half years at the hands of my GPs, the Mental Health Team at Penn Hospital, Black Country Partnership NHS Foundation Trust, Wolverhampton CCG, PHSO, Police and Wolverhampton Council Adult Social Care without the understanding, care and support of Tanya and Nick, their son’s Nicky and Lee and their daughter Beth, does not bear thinking about.’
They have been extraordinary, despite great inconvenience by it all, at all hours, for nearly three years. It’s a big deal. Huge. Believe me! I am amazed, relieved and greatful and much more. Without these remarkable, wonderful people…
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An excellent blog Romy and a terrible indictment of the NHS and the health service complaints system, including the PHSO. The moment when it dawns on a complainant that they have been cheated, sold a pup, and there is nothing they can do about it, is a terrible one. The complaints process is made deliberately complex and difficult to navigate. The unaccountable caseworkers at the PHSO can make up any story they want to and there is no possibility of appealing their decision. It is the lack of accountability that drives the injustice and enables the PHSO to act in such an unjust manner. Parliament colludes in this injustice by failing to listen to complaints about the PHSO or to look into what is going wrong.
A recent survey by the Patients Association found that 1 in 4 patients feel “that they are neither respected nor listened to by the professionals who are supposed to care for them.” This should ring alarm bells for everyone involved in the health service. However the level of complacency enabled by a phony complaints system means that change is unlikely anytime soon.
https://www.patients-association.org.uk/News/nhs-losing-patients-confidence-patients-association-survey-finds
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I hold in comtempt the Patients Association also. I briefly explained to them my ordeal, which has some fundamental similarities with Romy’s above. I asked for some specific and general advice and she told me that she couldn’t help. I politely asked if she could suggest who could help, and added a little more information to emphasis the seriousness of the issue.
She then advised me that she had ‘other callers on the lines’.
They have since not responded to any of the several telephone voicemail messages and on the occasions they have answered my calls, they have simply ended the call with no explanation, no anything.
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The Patients Association have been captured and work hand in hand with PHSO, NHS and Government. https://phsothetruestory.com/2018/07/25/can-complainants-rely-upon-the-patients-association-to-be-their-strong-voice/
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Absolutely correct Della.
I cannot believe that a similar and much worse incident that happened in 2016 has occurred again to a member of my family in 2021 in the same Trust. The 2016 was investigated by PHSO taking more than a year where PHSO tried to wriggle out of it by rephrasing most questions and 3 reviews. It resulted in an uphold with strong recommendations given to the Trust.
Despite my ‘begging’ the Trust, my Local MP for more EOL/Palliative care, to my horror PHSO recommendations have been broken or not adhered to resulting in catastrophic terrible consequences. This proves that PHSO is truly not fit for purpose.
Enquiries are still ongoing, there is absolutely no point in complaining because it will only lead to more lies and deceit from the Trust and more distress for me.
The Trust have referred the ‘enquiry’ to the CCG rather than PALS & Complaints Dept handle it
There is an investigation being held by Merck & Pfizer
I have written a submission to HSIB
I have written a very hard hitting email to Sajid Javid
The Patients Association pointless ringing or even writing
Make no mistake people I have experienced this terrible silo of no accountability, deceit from these organisations, even got as far as having a parliamentary PACAC secretary call me re my submission.
It’s pointless, all we can do is report here to PHSO the facts, the only TRUTHFUL platform.
My advice when using NHS is to take in our mobiles and record everything.
It is a complete lottery, some win, but more lose.
ps CQC pointless as well all squeaky clean when they inspect but soon back to bad habits which take Trust years to resolve.
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Reform of the NHS complaints system is long over due. The overwhelming majority of people in the NHS do the best they can and we have to accept that mistakes are made and sometimes these are serious failures. However, as the NHS has been in existence since 1948, we would be entitled to assume systemic failures should be a thing of the past. Not so. Instead we are fed endless reports, repeatedly identifying the same issues which all stem from the failures of senior NHS management, who at the same time, would rather throw good doctors, who dare to raise patient safety issues, out of the organisation.
I don’t see how PHSO or the proposed HSSIB will help. Instead any individual badly affected is reliant on making a clinical negligence claim. NHS Resolution spends about £8 Billion per year servicing these claims and has a contingency fund (paid by taxpayers) also running into billions of pounds. Whilst this is going on, the NHS are proposing to reduce some treatments on the basis their effectiveness is not ‘evidence based’ (see Patients Association newsletter this week) and also raise Employee and Employer National Insurance in April.
Your experience must have been difficult to go through Romy. All credit to you for having the courage to tell it.
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The fate of whistleblower Peter Duffy FRCS MD MBE at the hands of the NHS is shocking. Shocking even for me, reading about it all in his book ‘Whistle In The Wind’ already well aware of the ‘dark side’ of the NHS. It’s quite a read, as is his subsequent book that describes how the NHS still came after him after he’d had to leave the NHS and find work elsewhere.
It’s not just his fate that shocks, it’s what it reveals about how the NHS conducts itself, and in turn what that means for patient safety.
The wider public, that seem to be able to let scandal after NHS scandal have no impact on their sanctification of the NHS, need to start getting outraged by the industrial scale harm the NHS causes patients and staff with determination.
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I believe the NHS have been ‘experimenting’ on us for decades with the ‘God’ culture developed to prevent challenge. Finally we are all waking up to the reality and using social media to spread the word.
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I agree, the ‘God’ culture is the NHS complete defence, any wrong deeds, or mistakes they make completely untouchable and unaccountable. They hold our Govt to ransom if it won’t support them they won’t play. They are no more professional than any other worker in the UK. What if the farmers downed tools, what if the teachers stopped, what if our military stopped, the bin men, the caterers, etc etc.
The NHS systems can be cruel beyond belief . A huge proportion of them are mentalists riding of the backs of the good. But wait, the ‘good’ in NHS can also look away, with impunity.
See no evil
Hear no evil
Speak no evil
and look after their own, just like the Govt.
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Sums it up in a nut shell. They tried to brain wash me into excepting their crap but they didn’t expect the reaction they got when they used these dental magnets so close to my brain. We all have them in our teeth and spring loaded braces that are used to paralyse us while in the dentist chair verbally and physically. This leads to a poor child having latent memories surfacing years later when the memory botton is later stimulated by either sounds or picture memories which is effect why psychiatrists exist they have nothing going on in their lives so love to interfere and control others ,who are in turn controlled by the systems . It’s all smoke and mirrors. They drag you through your past which takes longer to go through than you have years left going forward. That’s all I want to do
Just my opinion.
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Trust me, I’m a psychiatrist!
This man had to see a psychiatrist in connection with an employment matter in July 2014. Six years later came this decision (one of the judges took a very different view from the two that I quote):
‘[18] Meantime, on 14 November 2014, Mr A had raised his concerns about the report with the General Medical Council. He provided the GMC with the recording and his transcript. In January 2015, the GMC told Mr A that the matter was not to be pursued. He successfully sought a review of that decision. Although the GMC decided to review the case in August 2015, it was not until March 2018 that a hearing commenced. It lasted a remarkable 26 days over the following 12 months.
As regards item 6 (“f…ing lies the f…ing bastards telt”) the Tribunal said that it had listened to the recording and read the transcripts and could find no evidence that supported this.’ (page 46)
‘[95] It was accepted before the Tribunal that the statements attributed to Mr A were never said by him, and indeed that he stated the opposite. The effect of this paragraph was to cause the reader to regard Mr A as lacking credibility, or at least as being unreliable. This laid the foundation for other observations in the report which were more or less critical of Mr A, and were generally unfavourable (see the submissions for the Respondents at paragraph [61] above). As your Lordship in the chair observes at paragraph [87] above, there is no reasonable explanation, other than dishonesty, in the appellant stating that Mr A had said he had no problems prior to working with the CICA when not only had he not said that but also he had said the opposite.’
https://www.scotcourts.gov.uk/docs/default-source/cos-general-docs/pdf-docs-for-opinions/2020csih12.pdf?sfvrsn=616dd2d2_0
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Remember TCP, “The Covid Physician,” who claims to be no hero while practicing in NHS? Still, she speaks out anonymously.
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This blog sums it all up. The blame game. It makes you question your own sanity until you understand how rife the cove up couture can be.
In our case the ‘medical advisor’ was of the wrong discipline, it made no difference to the out come after i pointed that out. It is not improving under this present administration, why should it with their record .
The NHS is peopled on the front line by those who are often asked too much of and many give their all, but there is a dark underside to the NHS….
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‘In my friend’s NHS story, it was not ‘lack of training’ that made doctors falsify her medical notes to conceal their bad practice.’
Recent case concerning altered medical notes:
‘1. This is a case relating to allegations which were found to be proven of dishonest alterations by a general practitioner, Dr Rahim, of her medical notes without any indication that the notes had been altered.
70. In my judgment, the observations of the Chair were properly made. There was no procedural irregularity. The matter was fully tested with Patient A. Her credibility was seriously undermined where it was inconsistent with contemporaneous notes…
71. … This was decisive together with Dr Rahim’s cover up, namely her conduct in amending the notes without any indication that they were amended, and then passing off the same as original notes in the context of a complaint.’
[2022] EWHC 137 (Admin)
https://www.bailii.org/ew/cases/EWHC/Admin/2022/137.html
Latest from PHSO:
‘Briefing for Peers on the Health and Care Bill
PHSO strongly supports the establishment of the Health Service Safety Investigations Body (HSSIB), but we have grave concerns that provisions relating to HSSIB will prevent PHSO fulfilling its unique constitutional role and achieving justice for patients who have been failed by the NHS.’
Click to access Health%20and%20Care%20Bill%20Committee%20Stage%20Briefing%20-%20for%20organisations_1.pdf
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