blogposts

How the voice of the patient has been deliberately diminished.

November 9, 2019 — 8 Comments

blogposts

The curious question of customer satisfaction.

October 29, 2019 — 17 Comments

blogposts

Feeling confident about PHSO yet?

September 30, 2019 — 14 Comments

blogposts

David Czarnetzki, open letter to Philip Dunne MP, is PHSO fit for purpose?

September 5, 2019 — 54 Comments

blogposts

Regulatory capture – worse than no regulator at all.

May 25, 2019 — 14 Comments

blogposts

Why campaigners need academics – part one.

April 23, 2019 — 20 Comments

blogposts

Is the Parliamentary and Health Service Ombudsman impartial?

March 27, 2019 — 29 Comments